In recent weeks, I’ve shared tips and strategies on how to overcome challenges as a new manager. But what do they look like in action? Today, I want to share a real-life case study with you. It highlights how one of my clients successfully implemented…

Fireside Chat #3 With JB: Navigating Governance Challenges in Family-Owned Real Estate Businesses We’re back with another fireside chat. Today we’re focusing on family-business boardrooms and governance. Kelly: Jennifer let’s kick things off by looking at the role of external board members. What’s your view…

Kelly: Ok, so we’ve touched on your journey and your expertise in leadership development. But let’s delve a little deeper into the unique challenges that real estate family businesses face. What are they? Jennifer: One of the most common challenges is the differing expectations among family members….

This week, I wanted to do something a little different from usual. So, I got together with Kelly, a friend and colleague, for a brief Zoom fireside chat/interview. On the agenda? Leadership succession planning within the real estate industry. Kelly: Jennifer, it’s a pleasure to speak…

Values play a pivotal role in defining the path to success. They act as guiding stars. They illuminate the way forward and ensure that actions align with the core essence of the organization. But not every company has them. And it’s easy to get stuck…

Patagonia is well known for its values of sustainability and social responsibility. Why? Because everyone visits their website to read them? No – because they put them into action. They use recycled and organic materials in their clothing. Donate 1% of their sales to environmental…

Remember how Apple Inc. borrowed a page from Nike’s playbook with the iconic “Think Different” campaign? “Nike sells a commodity, they sell shoes,” said Steve Jobs. “And yet when you think of Nike, you feel something different than a shoe company. In their ads, as…

Values play a pivotal role in defining the path to success. They act as guiding stars. They illuminate the way forward and ensure that actions align with the core essence of the organization. But not every company has them. And it’s easy to get stuck…

In 1991, Gerald Ratner wiped £500m off the value of the family business, Ratners Jewellers, with one much-maligned speech. He said, “We also do cut-glass sherry decanters complete with six glasses on a silver-plated tray that your butler can serve you drinks on, all for…

In 1962, two executives from Decca Records invited The Beatles for an audition. But they weren’t very impressed. Two weeks later, they told the band’s manager they wouldn’t be signing them. The reason? “Four-piece groups with guitars? That trend is over.” Whoops. Whilst not all…